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Manage Your Subscription
Cancel, update your payment method, switch plans, or download invoices — all in one place.
Subscribed in the iOS app? Apple bills those subscriptions, not us, so the portal below will not show them and we cannot cancel or refund one on your behalf. Manage it in Settings › your name › Subscriptions on your iPhone, and request refunds at reportaproblem.apple.com.
Cancel subscription · Update payment method · Switch plan · Download invoices
Billing & Subscriptions
Open the Billing Portal above — cancel takes 30 seconds. Your access continues until the end of the current billing period.
Email us at [email protected] within 14 days of purchase. Refunds are processed through Stripe and typically appear within 5–10 business days.
Your charge will appear as LINK.COM* MAXAURALAB.COM — this is normal. Payments are processed by Stripe on behalf of MaxAura AI.
Yes — open the Billing Portal above to upgrade or downgrade. Changes take effect at the next billing cycle.
Contact Us
For anything not covered by the billing portal — product questions, refund requests, or anything else.
Common Questions
Browse answers to frequently asked questions about AI analysis accuracy, photo privacy, skin tone compatibility, and more on our FAQ page.